Emergency call-takers have a lot on their plates, focusing on calming the caller & meeting their needs while also efficiently getting critical information to the dispatcher to pass to the responders in the field.
What happens when these same call-takers also have to take non-emergency calls? And what if call volumes on emergent and non-emergent lines are high? Call-takers feel the burden while community members are forced to wait.
Thankfully, there’s a solution: a dynamic, bilingual AI voice assistant that’s built to take those calls away from call-takers and reduce wait times for emergent callers.
Join Prepared and Anoka County 911 to discover Prepared’s Automated Non-Emergency Triage. We’ll share:
- Why they chose Prepared
- How the implementation process works (hint: lightning fast)
- How the voice assistant processes a call
…and so much more. We can't wait to see you there! Register now!
